Privacy policy

Artist Open Houses (AOH) understands the importance of upholding your privacy and safeguarding your personal data. We will use information about you only in accordance with the Data Protection Act 1998, General Data Protection Regulations 2018 and other relevant legislation and regulations.

Any questions or comments you have may be emailed to us at: [email protected]

Security
When AOH collects any personal data from you, we store it carefully under strict safekeeping and confidentiality measures. We use technical and organisational security measures to protect it against misuse and any external data processing services we use must meet our security policies.

By disclosing your personal information to us via any of our websites, in person, by phone or in writing, you are giving us your consent to collect, store and process your personal information in the manner described in this policy. The information we hold will be accurate and up to date within our knowledge.

If you have any questions regarding the Privacy Policy or your information, please contact: [email protected]

How we use your data
We will keep information which identifies you only if you sign up to our mailing list, register as an Open House venue or as an Open House Artist, or if you work with AOH in a paid or voluntary capacity. Such personal information could include:

  • your name
  • address
  • phone number
  • email address
  • IP (internet protocol) address

We process your personal information for:

  • administration of festivals
  • keeping you informed of our festivals
  • research and statistical analysis (collected anonymously)
  • communication about AOH’s activities

We do not share or sell your personal information for other organisations to use for their own purposes.

Our Newsletters
Our e-newsletters will give you news related to Artists Open Houses and information we think will be of interest to you. We will not sell, rent or lease our newsletter subscription lists to any third parties. We may use code within our e-newsletter template to identify which messages you have opened and which links you have clicked on within it to better tailor any future communications.

You can unsubscribe from our mailing list at any time if you wish to have no further contact from AOH on any subject. We will remove your details from all subscription lists.

Sendgrid
We use Sendgrid to manage our mailing list and for staying in touch with you. To read their privacy policy please click here

Your Debit and Credit Card Information
We do not store Debit or Credit Card details on our own servers.

We use SagePay to process online transactions. You can read SagePay’s terms of service agreement and privacy policy here

When you visit our website:

Cookies
A cookie is a small piece of data sent from our web server to your browser. It is stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other websites, and will not damage your system. You can reset your browser to refuse cookies or alert you when a cookie is being sent. We do not use cookies to identify you.

Google Analytics

We use Google Analytics cookies to track anonymous usage statistics, but we do not collect any personal information that can be used to identify you. This data helps us analyse web page usage and improve our website in order to tailor it to our audience needs.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got there and what you clicked on. Google Analytics sets cookies which will stay active for a number of years and identify on your computer that you have visited our website.

You can opt out of being tracked by Google Analytics across all websites you visit by installing a browser plugin at
https://tools.google.com/dlpage/gaoptout?hl=en

If you want to find out more information about Google’s privacy policy then please click here: https://www.google.com/intl/en/analytics/privacyoverview.html

Vimeo
We use Vimeo for providing video content across our websites. Vimeo sets cookies in videos that we embed which may stay active for a number of years.To find out more about embedding videos and Vimeo’s privacy policy please click here

Access to your information and opting out
We will always keep your rights and interests at the forefront of our actions.

You have the right to ask for a copy of the personal information we hold about you, to correct any inaccuracies in that information or ask us to delete such records. If you would like to have a copy of this information, please contact [email protected]

If you find any inaccuracies we will correct them immediately. If you ask us to delete your records we will destroy all of your personal information that we hold in our files.

You have the right to complain to the Information Commissioner’s Office if we have not been able to satisfactorily resolve a problem about our handling of your personal information.

You have the right to opt out of any of this processing at any time. If you wish to do this, please contact: [email protected]
Please bear in mind that if you opt out, this may affect our ability to carry out tasks above that are for your benefit.


Contact details and further information
Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you would like to object to any processing of your personal information that we carry out for our legitimate organisational interests.

Artists Open Houses is a not for profit community organization. Company registered number: 5420675

Newsletter

We send occasional information to subscribers of this list about the May and Xmas open houses along with details of how to take part. We never share your emails with third parties. You can read our Privacy Policy here. By subscribing, you confirm that you agree to the terms and can unsubscribe at any time using the links in our communications.